General Conditions of Use (GCUs)

“Mentalist show” Service



The Service “ mentalist show” is provided by Orange SA, a French limited company (société anonyme) with capital of 10.640.226.396 €, headquartered at 78, rue Olivier de Serres, 75015 Paris, France, with offices at Orange Labs, 40-48, Avenue de la République, 92320, Châtillon, France (“Orange Labs”).

The Service accessible via thementalist show” available free of charge as a conversational agent on the User's personal assistant is open to any individual who wishes to use the Service for his/her own needs and for strictly personal, non-commercial purposes.

The Service is provided free-of-charge without any limitation territory.

Access to and use of the Service are subject to these General Conditions of Use (the “GCU”), which the User expressly accepts when registering for the Service.



In these GCU, the following terms shall, unless otherwise stated, have the following meanings:

Networks: means the electronic communication networks open to the public operated by Orange SA, regardless of the technology or standards used by these networks (cable, satellite, ADSL, optical fibre, GSM, GPRS, EDGE, UMTS, Wi-Fi, WIMAX, etc.).  The Service is connected to the Networks.

Device / Devices: means all equipment, devices ((in particular, but not limited to, connected speakers, computers, mobile phones and touchscreen tablet) which may be connected to the Internet via the Networks.

User: means a natural person, whether adult or a minor who has obtained prior permission from their legal representative to use the Service, who uses the Service for their own needs and for personal, non-commercial purposes.


These GCU’s govern Orange Labs’ provision and the User’s use of the Service.



3.1 Technical Requirements

To use the Service from the Application, the User must have a Device and have subscribed to a data option in their mobile phone subscription, regardless of the mobile operator the User subscribes to.

The responsibility of Orange Labs will in no case be accepted if the User is unable to access the service due to the performance and / or technical capabilities of the Device and or internet.

3.2 Service Activation

The User confirms that the information he or she provides to Orange Labs is continuously reliable, accurate and current.



Orange Labs provides the Service to the User for free, excluding any mobile phone subscription costs or charges for connection and access to the internet or Networks.



5.1 Unauthorized use of account

The User will inform Orange Labs of any unauthorised use of his/her account, or any other threat to the security of his/her account.

5.2 Embargo

The User warrants that he/she (i) does not live in a country subject to an embargo by the United States government or is designated by the United States government as a ‘terrorist supporting country’ and (ii) is not on a United States government list of ‘prohibited or restricted parties’.

5.3 Compliance with third parties contracts

The User warrants that he/she will comply with the terms of any third-party contracts related to the User’s use of the Application. In particular, the User must confirm that he/she is not in violation of the terms of his/her data or mobile phone subscriptions.



6.1 Resources necessary for the running of the Service

Orange Labs is responsible for providing the resources necessary so that the Service operates correctly. Orange Labs undertakes to maintain the continuity and quality of the Service.

6.2 Updates

To fully benefit from the Service, the User may need to download the updates Orange Labs provided by Orange Labs as available. Any downloaded Application is only valid for a limited time, and is subject to change based on updates and any new technical, legislative or regulatory changes over which Orange Labs has no control.

6.3 Providing the Service

Orange Labs in no way guarantees that the Service and/or Application are error-free or suited to the specific needs of the User.



Orange Labs reserves the right to stop providing the Service without prior notice and without penalty. Orange Labs may at any time permanently stop providing the Service.

Upon termination, the User will still be bound by the guarantees made and by the exclusions and limitations of Orange Labs liability. In addition, Orange Labs will not be liable to Users or any third party for any termination of access to the Service.



The User is solely responsible for the data that he/she provides via the Service and warrants that such data is completely accurate and complete.

None personal data is collected or processed under the Service. In case of collect or processing of the User’s personal data, Orange Labs will take the appropriate mesasures to inform the User on his/her rights, and to ensure the protection of his/her data in compliance with the applicable personal data protection regulations.

However, in order to benefit from the Service, the voice assistant used by the User collects personal data without Orange Labs having access to it. Orange Labs invites the User to read the privacy policy of his personal assistant.

The User may contact Orange Labs with any questions regarding Orange Labs’ data retention policies in accordance with Article 11 below.



9.1 User Rights

The User is and remains the owner of his or her data and any messages sent or received by the User.

9.2 Orange Labs’ Rights

Orange Labs is and remains the owner of its Service, the Application, software, software applications, graphic guidelines, trademarks, logos, concepts, technologies, software, databases and content made available to the User.

The User agrees that he/she does not acquire any intellectual property rights in Orange Labs’ property. The User shall expressly refrain from using Orange Labs’ property for any purpose other than as set out in the GCU.

Any improvements, updates, derivative works or upgrades regarding the Service, whether performed, created or developed by Orange Labs, are and remain Orange Labs’ property, and you recognise and expressly accept that any contribution in the form of services, suggestions, ideas, reports, identification or defects, expenditure, or any other contribution made by the User shall not confer any right, title or interest in any of the elements or components of the Service.

9.3 Licence

Orange Labs hereby grants the User a non-exclusive, non-transferrable, revocable right of use, valid globally, for as long as the Service is available free of charge and the User uses the Application on an Android compatible Device.  The right of use is subject to compliance with these GCU and the GOOGLE Inc, Google Play Store terms of use.

These GCUs do not give the User, with respect to the Application, its source code and/or software components, the right to sublicense, assign, use, copy, modify, distribute, access, disassemble, decompile or translate the Application, except as expressly authorised by applicable law.



If one or more terms in these GCUs are deemed null and void by application of a law or regulation, or as the result of a final decision of a competent court, the remaining terms continue in full force and applicability.  Any terms deemed null and void shall be replaced by terms similar in content to the invalid terms.

These GCU are governed by French law. The parties will not be held responsible, or considered to have breached these GCU, in the event of any delay or incomplete performance caused by a force majeure as defined by the case law of the French courts.


Article 11 - CONTACT

Any claim, dispute concerning the Service, request to access, rectify or delete personal data, must be emailed to Orange Labs in the ‘Contact us’ section of the Application.